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Process

From ideato something real.

Seven stages, each with a clear objective, activities and deliverables — so you always know what happens next and what we need from you.

The system, drawn once in marker so it is drawn right in code.

The seven stages

  1. ArtifactProblem brief

    01 / 07

    Discover

    Understand the problem before proposing a solution.

    Understand your business, users, goals and constraints so we solve the right problem.

    What happens

    • Kick-off conversation
    • Goals and success criteria
    • Audience and user needs
    • Current systems and content audit
    • Competitor and reference review

    You receive

    • Discovery summary
    • Scope outline
    • Initial estimate

    Your part

    One or two conversations and access to existing materials.

  2. ArtifactProduct roadmap

    02 / 07

    Plan

    Turn goals into a concrete, prioritised roadmap.

    Define exactly what will be built, in what order, on which stack and by when.

    What happens

    • Feature scoping and prioritisation
    • Information architecture
    • Technical architecture
    • Timeline and milestones
    • Content and asset plan

    You receive

    • Project specification
    • Sitemap / architecture
    • Milestone plan and quote

    Your part

    Review and approve the plan; confirm content ownership.

  3. ArtifactInterface prototype

    03 / 07

    Design

    Design the experience, not just the screens.

    Create a clear, premium interface that serves the user journey and your brand.

    What happens

    • Wireframes and user flows
    • Visual direction and design system
    • High-fidelity screens
    • Responsive and state design
    • Motion and interaction principles

    You receive

    • Design system
    • Page / screen designs
    • Prototype where useful

    Your part

    Feedback on direction and screens at two checkpoints.

  4. ArtifactWorking system

    04 / 07

    Build

    Engineer it properly, in the open.

    Develop the product on a modern stack with clean, maintainable code and regular demos.

    What happens

    • Component-driven development
    • Content and data integration
    • APIs, forms and integrations
    • Performance and accessibility built in
    • Preview deployments for every change

    You receive

    • Working preview environment
    • Source repository
    • Progress demos

    Your part

    Review previews; supply final content and credentials.

  5. ArtifactQA matrix

    05 / 07

    Test

    Verify everything before anyone else sees it.

    Make sure the product works across devices, browsers and real-world scenarios.

    What happens

    • Functional testing
    • Cross-device and cross-browser checks
    • Accessibility review
    • Performance audit
    • Security and form testing

    You receive

    • QA report
    • Fix log
    • Launch checklist

    Your part

    Final review and acceptance.

  6. ArtifactProduction

    06 / 07

    Launch

    Ship it cleanly.

    Deploy to production with domain, analytics and monitoring configured.

    What happens

    • Domain, DNS and SSL
    • Production deployment
    • Analytics and SEO verification
    • Email / form delivery checks
    • Handover documentation

    You receive

    • Live product
    • Handover pack
    • Access and credentials

    Your part

    Go-live approval; receive handover.

  7. ArtifactMonitoring

    07 / 07

    Support

    Keep it running and keep it improving.

    Support the product after launch and evolve it as your business grows.

    What happens

    • Post-launch support window
    • Monitoring and updates
    • Content and feature changes
    • Performance reviews
    • Roadmap for the next phase

    You receive

    • Support window
    • Optional maintenance plan
    • Next-phase proposal

    Your part

    Report issues; plan the next iteration together.

FAQ

How it works in practice.

A starter website can be live in one to two weeks. Business websites, software and automation projects usually run from three to twelve weeks depending on scope.