Skip to content
Services / 03

AI &Automation

AI should remove work. Not add another dashboard.

Rows of processor dies on a wafer, tinted purple and teal by the light
The kernel.

The problem

What usually goes wrong.

Teams spend hours a day on repetitive messages, data entry and follow-ups. Enquiries wait, tasks slip and the people who should be doing valuable work are stuck doing admin.

What we build

  • 01AI agents & assistants
  • 02AI chatbots for web and WhatsApp
  • 03Custom AI tools
  • 04Workflow automation
  • 05Lead & CRM automation
  • 06Email & messaging automation

Capabilities

Everything included.

  • AI agents
  • AI chatbots
  • Custom AI tools
  • Workflow automation
  • WhatsApp automation
  • Email automation
  • Lead automation
  • CRM automation
  • API integrations
  • Document processing

Use cases

Who it’s for.

  • A clinic answering appointment questions on WhatsApp 24/7
  • A sales team qualifying and routing leads automatically
  • A support desk drafting responses from a knowledge base
  • An agency generating reports and summaries from raw data
  • An operations team syncing data between tools without manual entry

How we work

Technologies, process, deliverables.

Technologies

  • Claude
  • OpenAI
  • LangChain
  • n8n
  • Make
  • WhatsApp Business API
  • Node.js
  • Python
  • Vector databases

Process

  1. 01

    Map

    Identify repetitive work and high-impact automations.

  2. 02

    Design

    Conversation flows, prompts, data access and safeguards.

  3. 03

    Build

    Integrate, test with real scenarios and refine.

  4. 04

    Run

    Deploy, monitor and improve with usage data.

Full process

Deliverables

  • Automation map & workflow design
  • Deployed AI assistant / agent
  • Integrations with your tools
  • Guardrails, logging & monitoring
  • Training & documentation
  • Optimisation reviews

FAQ

Common questions.

Something else on your mind? Ask us directly.

Get in touch

We ground assistants in your own content, add guardrails and escalation to humans, and test with real scenarios before launch.